POLICY

SERVICE POLICY

We reserve the right to refuse service at any time. The same way our clients choose us, we have the right to choose them. Inappropriate conduct will not be tolerated, and will be handled accordingly. 


CLIENT/BOOKING POLICY

Until we have responded to your request via phone, email, text or Instagram, and have booked you in for an appointment, you are not considered a client of Ads Aesthetics. 

First time clients are encouraged to book online. Credit card info is collected to secure your spot. Credit card will only be charged when there is a no-show or a cancellation less than 48 hours in advance. Cancellation less than 48 hours reusult in $50 charge to credit card. If you reschedule, the $50 charge will be used as a deposit for your next appointment! 

If you wish to book through instagram, phone, text or email, a $50 deposit must be sent to info@adsaesthetics.ca to secure your first appointment! 

LATE POLICY

If you arrive more than 20 minutes late and there is insufficient time, you may lose your appointment. If there is enough time we will proceed.

PACKAGE POLICY

All packages are non-refundable and non-transferrable to others. However, sessions may be swapped for another service of equal value.

Cancellations and reschedules less than 48 hours in advance will result in a loss of session from package.

ITEM RETRUN POLICY

Unopened and/or damaged skincare items will receive full refund if returned within 7 days after delivery. If coupon/discount code was not entered at checkout, buyer is eligible for a partial refund, if merchant is notified within 7 days.

ALL SALE ITEMS ARE FINAL SALE. This includes every purchase with a discount/coupon code entered at checkout.